Why Managing Customer Complaints Before They Leave Your Restaurant is a Must
Even if your restaurant is successful, chances are you’ll have an unhappy customer every once in awhile. Maybe someone didn’t get what s/he ordered, wasn’t happy with his/her service, or had to wait...
View ArticleHow to Set Your Restaurant Apart from the Competition
Every restaurant faces intense competition. Restaurant owners need to constantly find new ways to raise the bar and exceed customers’ expectations. Here’s how to differentiate yourself from your...
View ArticleBehind the Scenes: How Restaurants Prepare for VIPs
In 2013, the scourge of entitled Yelpers reached its peak when a man invented the “ReviewerCard” — a black credit card that allowed reviewers to have a “lifetime of upgrades” by scaring businesses into...
View ArticleHigher Wages Don’t Have to Mean Higher Labor Costs
At Sales Temperature they understand the importance of lowering your labor costs as higher pay rates are mandated by new minimum wage laws. With higher hourly labor costs, it’s becoming more and more...
View Article17 Things a Restaurant Manager Should Never Do
Restaurant managers have a lot of responsibility…and of course, this can be a good thing or a bad thing! If you’d like to avoid making some of the biggest management mistakes, read on to find out what...
View ArticleRoy’s Restaurant to Honor Retirement of Kobe Bryant Jerseys with $24 Misoyaki...
Leave it to Kobe Bryant to disprove the theory of two good to be true. And leave it to Roy’s Restaurant, owned by life-long fans of the Los Angeles Lakers, to honor the legend with a specially-priced...
View ArticleJohn Crawford Elevated To Chief Operating Officer Of Roy’s Restaurants
Through collaboration with chefs, Crawford further elevates the cuisine at the fine dining favorite John Crawford, who joined Roy’s Restaurants in October as vice president of operations, has been...
View ArticleRoy’s Restaurants Introduces Menu Changes Including Three New Entrees and...
The new menu items combine the Hawaiian heritage and fusion cuisine the restaurant is known for Roy’s Restaurant, the upscale American restaurant that specializes in Hawaiian and Japanese fusion...
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