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Channel: Restaurant Management – Restaurant Magazine
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Why Managing Customer Complaints Before They Leave Your Restaurant is a Must

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Even if your restaurant is successful, chances are you’ll have an unhappy customer every once in awhile. Maybe someone didn’t get what s/he ordered, wasn’t happy with his/her service, or had to wait too long for his/her meal. Whatever the problem, many customers don’t keep quiet about your restaurant’s mistakes. […]

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